Jon had been a Key Accounts Executive in a publishing company for eight years. A sudden change in line management and in business focus demanded that he take greater control of his role. From being micro-managed, he was immediately expected to take the initiative and bring in volumes of business – without any support. Jon froze, and was recommended to Pinnacle for personal support in models of change management.

Our proactive approach

We worked with Jon on a 1:1 basis for eight sessions; two sessions per week. We identified his limiting personal beliefs, which were the cause of the anxiety and behaviours that were hampering him. We then introduced success-based beliefs and established new patterns of confidence, communication, focus, change management and influencing people.

Working at peak performance

Jon exceeded the target set by bringing in £100k worth of new business. His commission doubled to £30K.

The outcome was striking. Jon’s change in approach produced a substantial increase in new business.
Key Account Director

Our work is highly confidential and we are bound by professional ethics, so we can only use first names or the relevant business sector.

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