FAQs

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  • Emotional intelligence FAQ
  • How can you help me achieve my goals?

    At Pinnacle, we like to work in collaboration with our clients. That means that we, in many ways, see you as the expert on whatever your challenge or difficulty might be. And so the first session of working with us is very much about putting our heads together, deciphering what may be going on for you, and set some clear, agreed goals and outcomes.

  • How do people become a resilient leader?

    There are a range of different skills involved in becoming a resilient leader, but one of the most important is what's called the growth mindset. And this is where we learn from setbacks and use them as an opportunity to grow and develop and become stronger as a result. So often, people become hung up in setbacks and failures and as a result, become incapacitated or lose confidence. At Pinnacle, we're all about getting people to not only recognise the growth mindset but make it a natural and consistent part of how they operate.

  • I'm already successful so why do I need help with emotional intelligence?

    We offer a one-day workshop based upon the principles of emotional intelligence. We operate with small groups, because it means that we can start to tap into what's important for those people more entirely in the workshop accordingly. And we try and make it fun, which is really important. Anybody who knows anything about the principles of neuroscience knows that we learn best when we're relaxed, and we're able to be playful. And this is really important in terms of how we lay the course out.

  • What are the best habits to help with emotional intelligence?

    There are a whole range of habits which can help people to flourish emotionally. But the most important one is building self awareness. When we build self awareness, we get more control over things, and we can start to instil a more positive mindset.

  • What does it mean to be resilient?

    Resilience is more than just about bouncing back. It's about what you do with setbacks and challenges. And true resilience is about learning from those setbacks, in order to become stronger and more effective in the future, but so often we allow ourselves to be frozen or we lose confidence because of those setbacks. A Pinnacle we like to use those opportunities, in order to step forward and grow bigger and better.

  • What is the difference between IQ and EQ?

    IQ is essentially what we would regard as standard intelligence. This our knowledge and understanding of situations from a practical and professional level. In contrast, EQ is about understanding the emotional nuances of situations. How they impact upon us and how they impact upon other people. And by having that awareness, we have an opportunity to be able to influence and persuade, and as a result, to achieve our goals more readily.

  • What is the emotional intelligence workshop?

    We offer a one-day workshop based upon the principles of emotional intelligence. We operate with small groups because it means that we can start to tap into what's important for those people more entirely in the workshop accordingly, and we try and make it fun, which is really important. Anybody who knows anything about the principles of neuroscience knows that we learn best when we're relaxed and we're able to be playful, and this is really important in terms of how we lay the course out.

  • Why should I develop my emotional intelligence?

    You may be looking at our site today thinking that you have all the skills that you already need, and that may be true to some extent, but emotional intelligence can help to take you to the next level. It helps you to understand the impact that you're having on other people, it also helps you to understand how other people are grappling with situations and by doing that, to develop the skills to help you improve your performance and their performance and the collective performance too.