“I have been through several life events all at the same time. Pinnacle Therapy helped me deal with the associated mental health issues, in a positive and constructive way, which I genuinely didn’t think possible. I am now happy again, it’s been many years since I can say this, positive and smiling with people and enjoying life and its rewards and challenges. If you have any doubts, put those aside and take Pinnacle’s expert and sensitive lead.”
Clive H. from Harpenden
Photography is of actor to protect privacy
What clients say about us
Charisma, Executive Presence & Leadership Communication Feedback
“This is a fantastic session. Richard has delivered it to our entire consulting team. It’s full of highly practical and deeply thought out advice and I consciously use bits of it almost every day.”
Morgan McCarthy, Chief Executive Officer, CDO Partners
“Richard, you certainly made an impact on my life. In taking this next step I’m mindful of creating a better balance in my life and for making space for the things that are truly important to me. This is something that I have known but only realized how important it is from you in the sessions that you conducted for us. Sometimes we not only need someone to remind us of these things, but also to have them explain why they are so important. Thank you for that!”
Lisa Syer, HR Director Europe, Scotiabank
“Attending the Charisma Masterclass provided me with the confidence to give my first ever talk to over 150 people.”
Deborah J, Lane
“I wanted to express my gratitude at the time you spent with the team and I. Everyone thoroughly enjoyed every element of the course even though some of them felt discomfort through some of the exercises!
I have spoken to all of the group today who all believe that what they have learnt has had a profound impact on their lives and they are all so grateful for Sophos funding such important coaching.
I found the course eye opening and full of tools that can be used to make life and business so much easier. Thank you again.”
Jonathan / Jon Bartholomew, UK Sales Channel Director, Sophos
“Thanks to Pinnacle Therapy’s Charisma Masterclass and coaching, I’ve experienced a profound transformation in my leadership style. I’ve become more confident in connecting with my team, which has significantly boosted motivation and performance across the company.”
John
“Pinnacle Therapy helped me conquer my fear of public speaking and refine my charisma. Their support enabled me to engage my constituents effectively, making my campaign more impactful and successful.”
Sarah
“Pinnacle Therapy’s Charisma Masterclass and coaching enhanced my networking abilities. I now approach networking confidently, resulting in valuable connections that have propelled my startup’s growth.”
Alex
“Listening to you in person only confirmed the honesty, passion and the strongly grounded character you reflect in your articles.”
Najia Musolino, Chief Executive Officer, SIOG – International Society of Geriatric Oncology
“I have used Richard services on two previous occasions. I have always found his calm, logical and concise way of thinking has brought me huge benefit. I was at the start of my work with Richard continually struggling with many aspects of my life. I am now much more successful and happy than I ever was before.”
Neelam
“I very much enjoyed the masterclass today and I was incredibly impressed by Richard as an individual and the work of Pinnacle as I understand it.
I think a half day session would be of immense value to my team, particularly with a focus on developing belief, purpose and confidence in what they are doing, using body language to engage and influence and active listening and questioning as an approach to communications.”
Morgan
“Just wanted to email and say thanks to you all for preparing and organising a brilliant workshop on Friday, and thanks to Richard for delivering, especially with an increasingly restless audience due to train and flight times etc.
I was really surprised at how into it many of our people got – we’ve had some initial feedback already that a number of people would like this included as part of their personal development objectives, as well as general feedback on our internal chat including:
- The afternoon session was brilliant…didn’t realise that so many of us would be interested in mindfulness
- Can we get Richard in to help us develop these approaches for over the phone?
- I hadn’t thought how my style of communicating with customers was probably unsettling them, so I’m going to practice listening a bit more
I noticed a lot of people in the afternoon listening a lot more even when chatting over a beer, so at the very least that’s a good outcome.”
Morgan
“Thanks to Pinnacle Therapy, I’ve become a more engaging leader. Their personalised coaching improved my communication and motivational skills, leading to higher team morale and improved performance at our firm.”
Emma
“Pinnacle Therapy helped me refine my media skills and develop a charismatic presence. Their guidance transformed how I connect with my audience, significantly boosting my visibility and impact as a public figure.”
David
“Pinnacle Therapy’s Charisma Masterclass and coaching empowered me with the confidence and skills to excel in sales. I now close deals more effectively and build stronger client relationships, driving increased success in my role.”
Lisa
Public Speaking & Presentation Coaching Testimonials
“I’ve always found presenting at board level uncomfortable, even after decades in the industry. I was fine in smaller settings, but a formal presentation would completely throw me. Working with Richard has changed that. We unpacked the specific triggers that were setting off my stress in those high-pressure meetings and built a way of preparing that actually works for me. I don’t walk into quarterly reviews bracing for impact anymore; I walk in prepared and composed.”
Michael S., Chief Financial Officer
“I’d recommend Richard to any senior leader who knows they’re holding back in the room because of speaking anxiety. He didn’t try to squeeze me into a generic ‘executive speaker’ mould. We worked with how I naturally think and communicate, using recordings from my real meetings and town halls. The result is a style that feels like me – just clearer, more confident, and more compelling. It’s been one of the more valuable professional investments I’ve made.”
James L., Chief Operating Officer
“For years, industry conferences were something I just gritted my teeth and got through. I’d put in the preparation, but the experience never felt natural. Richard’s coaching isn’t a list of tips; it’s a very thoughtful, evidence-based way of looking at how you show up in a room. For the first time, I feel steady and present when I’m on stage. It’s rare to find coaching that genuinely changes how you operate day-to-day, but this has.”
Priya M., Chief Executive Officer
“When I started working with Richard, my only aim was to stop dreading our company all-hands. Once we’d dealt with that, things went in a very different direction than I expected. We got into the finer points of leadership communication – using silence, pacing, tone, and body language to actually move a room, not just get through a slide deck. It’s had a noticeable impact on how people respond to me as a leader.”
David K., Global Head of Sales
“I’d done a couple of presentation skills courses before, but they always felt a bit surface-level. The techniques worked in low-stakes situations, then completely vanished the moment I was in front of the board. Richard was the first person who actually helped me understand why I was panicking. Once he walked me through the psychology behind my stress response and showed me how to interrupt it in real time, everything shifted. I don’t feel like I’m ‘managing’ nerves anymore – I respond differently under pressure now.”
Sarah J., Chief of Staff
“What stood out to me about this coaching is how different it felt from traditional speech training. We didn’t spend our time polishing a ‘performance’. Richard pushed me to rethink what leadership communication is actually for. Once I stopped obsessing over how I sounded and started paying attention to what my audience needed from me, a lot of the self-doubt eased off on its own. It’s made me a calmer, more empathetic, and ultimately more effective leader.”
Rachel V., Litigation Partner
“As my remit became more global, I suddenly found myself presenting to teams and stakeholders across multiple regions, often late at night or very early in the morning. The pressure ramped up fast. Richard helped me build the skills not just to deliver updates, but to get people genuinely aligned and motivated. His insight into how small shifts in posture, movement, and tone change a room’s energy has been incredibly useful in those high-stakes calls and live events.”
David L., Managing Director
“Richard’s coaching is very grounded in real life. From day one, we worked on my actual investor deck, not hypothetical scenarios. He watched me run through it, piece by piece, and gave specific, practical feedback that I could implement before the next meeting. Having a confidential space to try things, get honest reactions, and refine the message was exactly what I needed to feel confident walking into those rooms.”
Sarah K., Founder & CEO
“I used to get stuck in my head for days before a major keynote – running through worst-case scenarios and imagining everything that could go wrong. Richard gave me a way to understand what my brain was doing and concrete tools to interrupt that spiral. It’s a strong word, but it really has been a game-changer for me. I have far more control over my energy on stage now, and I’m surprised to find I actually enjoy speaking at events I used to dread.”
Marcus T., Managing Partner
“What I appreciated most about working with Richard is that he doesn’t try to turn you into a slick, one-size-fits-all presenter. He spent time listening to how I naturally speak, then helped me tighten and amplify that, rather than replace it. My colleagues have commented that I seem more confident and polished, but I don’t feel like I’m ‘performing’. It still feels like my own voice – just clearer and more impactful.”
Elena P., Head of Global HR
Workplace Wellbeing & Mindfulness Testimonials
“Working with Pinnacle has been great. The sessions have yielded great feedback…We look forward to working with Pinnacle next year for more mindfulness sessions to assist stroke survivors in their recovery.”
Kate Pieroudis, Back to Work Manager, The Stroke Association
“Our work with Pinnacle aimed to not only provide support to those experiencing psychological ill-health, but also to plan psychological rehabilitation programmes and return to work plans.
Pinnacle has met our requirements and gone beyond expectations, adding value to the Occupational Health Service. They have achieved this through excellent one-to-one work with clients, feedback to colleagues facilitating good case management and advice to managers to inform their decision making in high risk environments.
What we appreciate the most is their ability to access, prioritise and work towards a common goal of a successful rehabilitation and return to work.”
Ginny Giles, Occupational Health Manager, City of London Corporation & Police
Therapy, Psychotherapy, EMDR & Personal Support Testimonials
“Before starting my course of hypnotherapy, my life was being dominated by feelings of anguish because of my bird phobia. It’d been a big problem for me for most of my life and it was getting worse as the years wore on, till I decided enough was enough and went to see Pinnacle about getting some help to overcome it. Now that the treatment is finished I feel so liberated and back in control of my life. The fear that had become part of my everyday life has now left me and been replaced with feelings of calm and confidence. I would urge anyone who’s suffering from a phobia which affects your life to get this sort of treatment, I’m so grateful to Pinnacle for giving me the chance to get rid of my fears and for my new found confidence.”
Jane P, St. Margarets
“I just wanted to thank you for all your help. I really feel like I’m getting better and starting to become the person who I really am.”
Julie C, Staines
“I had suffered from panic attacks for 10 years, they were ruining my life, I never believed that I would lead a normal life. I was too scared to go out of the house, I was unable to work and lost touch with all of my friends because they didn’t understand what was wrong with me. I saw Pinnacle Therapy and really didn’t expect too much, but I was pleasantly surprised… Even after the very first session I felt a lot better, and for the first time actually had hope, he actually understood me and knew what I was going through, as he specializes in this field… Now 6 months later and with a combination of counselling and hypnosis I am leading a normal life… I have Pinnacle to thank for giving me back normality, and I now appreciate life every day. This was the best investment I have ever made, how can you put a price on quality of life, and would recommend her for anyone suffering from anxiety. Thank you.”
Nicola S, Teddington
on Content
“Well thank you! First time in years I had a blood test and no fainting/drama! More blood tests tomorrow, but I feel ready. Thanks again.”
Sally T, Dorking
“I have been through several life events all at the same time. Pinnacle Therapy helped me deal with the associated mental health issues, in a positive and constructive way, which I genuinely didn’t think possible. I am now happy again, it’s been many years since I can say this, positive and smiling with people and enjoying life and its rewards and challenges. If you have any doubts, put those aside and take Pinnacle’s expert and sensitive lead. EMDR changed my life for the better.”
Clive H, Harpenden
“How can I thank you? I smoked for 20 years until I came to see you. For what you do, you don’t charge enough!”
Paul O, Twickenham
“Pinnacle have proven to be invaluable in helping me restoring and rebuilding my life after I found out that my husband of 20 years had for years been unfaithful to me with several other women. Pinnacle have been extremely professional and supportive, providing me with help, encouragement and useful tools for the future. Through our sessions I have also learned a lot about myself and to be more mindful. I now feel stronger than ever and much more capable of dealing with difficult challenges that the future might hold.”
Gudrun, London
“Pinnacle Therapy was recommended to me by a midwife following the birth of my twins. As a victim of child abuse I suffered 10 years of infertility before finally travelling to America for IVF. As you can imagine finally becoming pregnant and then giving birth to my little girl and boy brought up many issues for me. I was determined that I did not want these issues to impact on the lives of my children and so sought help to deal with the emotions and flashbacks and fear that somehow I would not be a good mother. I was so impressed by Pinnacle Therapy I asked them to become an adviser to the charity I run with my husband the Dot Com Children’s Foundation.”
Sharon Evans, Founder, Dot Com Children’s Foundation
Online / International Therapy Testimonials
“My online CBT sessions transformed how I handle stress at work. My therapist clearly understood the pressures of high-level roles.”
Sarah Morrison, CFO, London, UK
“I never thought therapy could adapt to my busy schedule, but Pinnacle’s virtual sessions fit seamlessly – even across time zones. The EMDR support helped me work through a difficult loss.”
Ahmed Al-Mansouri, Financial Analyst, Dubai, UAE
“As an entrepreneur, balancing family and business is tough. The counselling I received helped our whole family communicate better.”
Lerato Mokoena, Business Owner, Johannesburg, South Africa
“I travel frequently for work, yet Pinnacle Therapy’s flexible remote sessions allowed me to stay consistent with my therapy from anywhere.”
Tom Hastings, International Sales Director, Manchester, UK
“My therapist empowered me to manage both work and personal challenges unique to my environment.”
Rana Khalil, HR Manager, Riyadh, Saudi Arabia
“Psychotherapy sessions with Pinnacle helped me process years of burnout. Now, I feel more present for both my clients and my children.”
Nthabiseng Dube, Attorney, Pretoria, South Africa
“My EMDR therapy was life-changing after a workplace trauma. The level of professionalism I received was second to none.”
James O’Connor, Tech Consultant, Edinburgh, UK
“Pinnacle Therapy was there for my family throughout our relocation to the Middle East. Their support made all the difference during a challenging adjustment.”
Priya Shah, Marketing Executive, Doha, Qatar
“I appreciated how my therapist understood business culture. The therapy helped me develop resilience and confidence.”
Sipho Mbatha, Investment Banker, Cape Town, South Africa
“Both my teenage daughter and I now have some fantastic tools to manage anxiety.”
Reem Haddad, Project Manager, Abu Dhabi, UAE
